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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Colleen O'Malley

Colleen O'Malley

September 16, 2024

5  out of  5
rating by Colleen O'Malley
"Laura was *phenomenal* to work with as we went through auto/home insurance. She answered all our questions and was so thoughtful!"
We responded:
"Thank you Colleen! Laura is a great addition to our office here in Farmington. Glad to hear you had a wonderful experience "
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Nannette Hunt

August 17, 2024

5  out of  5
rating by Nannette Hunt
"I have been with State Farm for many years and always enjoyed talking with your very knowledge staff."
We responded:
"Thank you Mrs Hunt! It's been a great experience working with you for all these years. Our Farmington office appreciates you!"
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MJ coz

July 18, 2024

5  out of  5
rating by MJ coz
"I have been with this Agency for many years and Susan and the girls are absolutely wonderful!! Would recommend to everyone!!"
We responded:
"Thanks MJ! We enjoy working with you!"
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Kevin Tash

April 24, 2024

5  out of  5
rating by Kevin Tash
"I have been with State Farm agent James Green for over 20 years. State Farm has covered several homes, several renter's insurance policies, and numerous vehicles. James and his staff are always there to help me. Sue and Suzette are amazing. I highly recommend this wonderful agency."
We responded:
"Thank you for the great review Kevin! We've enjoyed helping you with your auto, renters, and home insurance over the years. Where has the time gone? We look forward to working with you for many years to come. "
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Dennis

February 19, 2024

5  out of  5
rating by Dennis
"I switched my home and auto insurance over to State Farm through this agency and ended up with better coverage on both for a lower price. Their representatives are friendly and very good at helping find the amount of coverage best suited for your situation. I ended up insuring my ATVs through them as well and was surprised at the reasonable price."
We responded:
"Thank you Dennis! Glad our Farmington office was able to help you with your auto, ATV, and homeowners insurance! We appreciate the five stars. "
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Toby Darrah

February 19, 2024

5  out of  5
rating by Toby Darrah
"Really quick and fantastic service from this office! When I moved to Farmington Hills I picked this location mainly because they were the closest to home, but I have never regretted it. They've always done a great job with claims help, customer service, and questions."
We responded:
"Thank you Toby - we are so glad you chose our office! Your kind words and 5 stars are much appreciated. "
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Alexis Moton

February 18, 2024

5  out of  5
rating by Alexis Moton
"Sue is my agent and has been for over 5 years! She has been great since day one, very understanding. I was laid off from my job and she was able to make some changes that brought my insurance down to make it more affordable. Get you a Sue she rocks for sure!!!"
We responded:
"Thank you Alexis! We agree - everyone needs a Sue! We appreciate your glowing review and look forward to helping you for years to come. "
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felipe jaimes

February 15, 2024

5  out of  5
rating by felipe jaimes
"Excellent service Sue Schilling, she is really excellent at attention to detail."
We responded:
"Thank you for the great review Felipe! Sue does an amazing job here at our Farmington office. We are lucky to have her! "
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Steve Terry

February 14, 2024

5  out of  5
rating by Steve Terry
"Sue is the ladies at work with me all the time when I'm. Calling make a payment or I just made a claim. And she helped me out, she's a great person, she helps me a lot. The people at State Farm work very well with you. I appreciate everything they done for me. Thank you"
We responded:
"Thank you Steve! It's been a pleasure helping you with your auto insurance for so many years here at our Farmington office. We appreciate your business and we'll be here whenever you need anything!"
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shelby munafo

October 3, 2023

5  out of  5
rating by shelby munafo
"I adore Sue and Suzette! Both are so well verse and always keep myself and my family protected. I can not speak more highly about either!"
We responded:
"Thank you Shelby! Sue & Suzette love working with you as well! Looking forward to many more phone calls and funny stories. "
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Kenny Stevenson

September 22, 2023

5  out of  5
rating by Kenny Stevenson
"Hi my name is Kenny I’m a proud client of the James Green State Farm agency they are delivering the best home and auto insurance to fit you and your family 🤓"
We responded:
"Thank you for the five stars Kenny! It's been great working with you. "
Profile photo of Judith Stanczak

Judith Stanczak

August 17, 2023

5  out of  5
rating by Judith Stanczak
"Just want to say Jim Green State Farm has been my insurance Company of choice, The staff has always answered every question and there friendly staff is always ready to assist you in every insurance question you ever had. I highly recommend this company see for yourself give them a call."
We responded:
"Thank you Judith! We've loved working with you for so many years. Your kind words mean a lot to us. "
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Jerry Calvert

July 17, 2023

5  out of  5
rating by Jerry Calvert
"Suzette and the team at James Green State Farm are true professionals. They are proactive, have mastered the business of insurance over the past 30+ years and over deliver. Their attention to detail is best-in-class. You speak with them live and all questions or claims are resolved on first call. No voicemail or phone tag is required."
We responded:
"Thank you for the fantastic review Jerry! We appreciate it so much. It has been a pleasure working with you for the past thirty years (!) and we look forward to many more."
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Karen Chiles

May 9, 2023

5  out of  5
rating by Karen Chiles
"James L Green office staff is wonderful. I had a home damage claim from the terrible ice storm on March 3, 2023 and Susan helped me negotiate the process and provided followup with the claim adjuster."
We responded:
"Thank you Karen! We appreciate your business and the great review! Sue does a fabulous job with claim assistance - so glad to hear she was able to help you with the process. "
Profile photo of Mahadevan Kattie

Mahadevan Kattie

May 7, 2023

5  out of  5
rating by Mahadevan Kattie
"Sue is extremely responsive and easy to work with. She provides exceptional customer service and is quick to respond."
We responded:
"Thank you Mahadevan! We agree - Sue is a fantastic part of our office! We appreciate the great review "
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M & L WOJCIK

April 10, 2023

5  out of  5
rating by M & L WOJCIK
""SIMPLY THE BEST" Jim is not that typical salesman. He Listens, genuinely Cares & goes over & above; unlike most agents. Sue is highly Experienced. Her Kind demeanor & Patient attitude is a welcoming asset. This agency's small town values & superb customer service has kept us customers for many decades! The Wojciks"
We responded:
"Thank you so much for the wonderful review! We appreciate your trust in our Farmington office! It's been great working with your family for so many years. "
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Will Kim

March 14, 2023

5  out of  5
rating by Will Kim
"I'm new to Michigan for working temporarily for several years. Without James L Green - State Farm Insurance Agent's help, my transition wouldn't be so well. I need home insurance and car insurance, with very limited time, they've done this in less than an hour, to get the proof of insurance! I'm very happy to find them and the communication was almost instantly. They are very professional, knowing everything about their job and very kind. I will reuse this agent whenever needed."
We responded:
"Hi Will - Thank you very much for choosing our Farmington office to help you with your new insurance! It's been a pleasure working with you!"
Profile photo of James Kureekkattil

James Kureekkattil

March 1, 2023

5  out of  5
rating by James Kureekkattil
"It’s recently I switched my auto & Home insurance to State Farm and it was my neighbor who has been doing business with them over 10 years suggested this Agent and location. I am very much impressed with their service. Sue has been very prompt in responding to any questions and very professional service."
We responded:
"Thank you James! We look forward to working with you for many years to come. Happy to have you with our office! "
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Alexis Zayed

March 1, 2023

5  out of  5
rating by Alexis Zayed
"What a wonderful team to work with! I have had occasion to call the office to help my parents with insurance matters. Each time I've called, Susan and the rest of the team have been helpful, attentive, responsive, and supremely kind. They know their clients by name and are so friendly to work with. Honestly, you couldn't ask for more from an insurance team. I give them 5 stars and a huge thank you!!!"
We responded:
"Thank you so much Alexis! It's always a pleasure speaking with you. So glad we've been able to help!"
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Dan Pherson

February 20, 2023

5  out of  5
rating by Dan Pherson
"Very nice and got my policy updated in no time."
We responded:
"Thank you Dan! It was a pleasure helping you today "
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Teanna Black

January 4, 2023

5  out of  5
rating by Teanna Black
"Sue & Suzette are super nice and are always willing to help in any way that they can! Have been and always will recommend this State Farm location. 😊"
We responded:
"Thank you Teanna! We love working with you and we'll be here whenever you need us!"
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Judy Vosburgh

November 15, 2022

5  out of  5
rating by Judy Vosburgh
"Having been a customer for over 20 yrs., I couldn't be happier with the friendly service, good advice and reasonable prices."
We responded:
"Thank you Judy! We look forward to working with you for many more years!"
Profile photo of Doward Freeman

Doward Freeman

November 4, 2022

4  out of  5
rating by Doward Freeman
"I recommend James Green Agency. For many years Jim, Sue and Suzette have always been available for my insurance needs; to answer questions and review updates to the insurance industry. I am a person who compares their services to new quotes and overall have not found anything or anyone better."
We responded:
"Thanks Mr Freeman! We are honored to be your first review! "
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Ken Murphy

October 28, 2022

5  out of  5
rating by Ken Murphy
"A great insurance company."
We responded:
"Thank you Mr Murphy! Much appreciated!"
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Patrick Costigan

October 25, 2022

5  out of  5
rating by Patrick Costigan
"Great office. Always pleasant prompt and thorough!"
We responded:
"Thank you Mr Costigan! That means a lot to us!"